🔹 Introduction

This Privacy Policy describes how we collect, use and protect your personal data when you use the Viaggi2.0 website (hereinafter, the “Site”). We are committed to protecting your privacy in accordance with the General Data Protection Regulation (GDPR) (EU 2016/679) and Italian data protection legislation.

Who is the Data Controller?

Viaggi2.0
📍 Address: Via Paride 9, Ardea, Rome
📧 Email: info@hostando.com

What Data Do We Collect?

We collect various types of personal data, including:

  • 📌 Registration data: Name, surname, email, telephone number, password.
  • 📅 Booking data: Booking information, dates of stay, amount paid.
  • 🌐 Browsing data: IP address, browser used, pages visited, browsing preferences.

Why Do We Collect Your Data?

We use personal data to:

✔ Provide you with access to booking and property management services.
✔ Process payments and ensure secure transactions.
✔ Improve the platform and user experience.
✔ Send you service communications, notifications or promotions ( only with your consent ).

Legal Basis of Processing

We process your personal data on the basis of:

✅ Contract performance: to provide you with booking and property management services.
✅ Legal obligations: to comply with tax and accounting regulations.
✅ Legitimate interest: to ensure the security of the platform and prevent fraud.
✅ Explicit consent: to send you marketing communications.

Who Do We Share Data With?

We may share your data with:

  • 🏡 Hosts and Guests: to facilitate booking and communication between the parties.
  • ⚖ Competent authorities , in case of legal obligations.

🚫 Your data will never be sold to third parties for advertising purposes.

Where is the data stored and for how long?

Personal data is stored on secure servers located in the European Union . Storage times vary depending on the type of data:

  • 📌 Registration data: as long as your account is active.
  • 💳 Payment data: retained only as long as necessary to process the transaction.
  • 📢 Marketing data: until consent is revoked.

 User Rights

You have the right to:

🔹 Access your data and receive a copy of it.
🔹 Modify or update your information if it is inaccurate.
🔹 Request the deletion of your data ( “Right to be forgotten” ).
🔹 Revoke consent to promotional communications.
🔹 Object to processing for legitimate reasons.

📩 To exercise your rights, write to: info@viaggiduepuntozero.com

Data Security

We take appropriate security measures to protect your data, including:

✔ Data encryption
✔ Firewall
✔ Secure access protocols

⚠ However, no system can guarantee absolute security. We encourage you to protect your login credentials.

Changes to the Privacy Policy

We may update this Privacy Policy from time to time. We encourage you to review it regularly for any changes.